Shipping & Returns

 

Shipping Domestic -

FREE POSTAGE

Our studio uses Australia post express and registered postal delivery services.

All orders are sent via registered post large prints are sent via express post.  You will receive an email confirmation containing your order details once your order is placed on line.

All orders are packaged with care.  Prints are posted out flat in postal wraparound mailer with a stiff cardboard backing.

After your order is received it will be posted off to you the following business day.

 

 

Shipping International -

FLAT RATE SHIPPING $25 AUD

Our studio Uses Australia post delivery services for International orders.

All orders are sent via registered post. Please note the A3 prints cannot be sent to international destinations.

Orders are posted off to you the following business day after ordering.

Customs charges, and orders being held up by customs are the responsibility of the customer. There has never been an issue with regards to international orders and customs but they can occur. This will depend on your country and their procedures.

 

 

Returns

All orders are packaged and sent with care.

If your order should arrive damaged please save all the packaging and contact the studio ASAP so we can help resolve the issue for you. 

If for some reason you are not happy with your order you are welcome to exchange it. You must contact the studio within 48 hours of receiving your order. The work must arrive back to the studio as it left and the customer is responsible for the return postage as well as the postage for the new work.